Beginner to Intermediate

    Cabin Crew Prevention and Management of Violence and Aggression (PMVA)

    Equips cabin crew with essential skills to identify, de-escalate, and safely manage aggressive or violent behaviour onboard. Combines behavioural awareness, psychological techniques, and practical self-defence methods to handle unruly passengers confidently and professionally.

    0 students enrolled
    ICAO AlignedHighfield International
    9 HoursOnsiteBeginner to IntermediateEnglishHighfield International-Accredited Certificate
    Cabin Crew Prevention and Management of Violence and Aggression (PMVA)

    Onsite Classroom

    AED 2,250

    per person

    Need flexible payment options? Contact us — we'll arrange a plan that suits you.

    This course includes:

    8.5 hours of intensive, practical onsite training
    Behavioural awareness and threat recognition techniques
    Psychological strategies for managing aggression
    Approved self-defence and restraint methods
    Safe passenger restraint procedures
    Prevention of restraint-related injuries (Asphyxia)
    Highfield International-Accredited Certificate upon completion
    Highfield International-Accredited Certificate
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    Flexible Delivery Options

    Choose How You Want to Learn

    This course is available in 1 delivery format. Select the one that fits your schedule and learning style.

    IN-PERSON

    Onsite Classroom

    AED 2,250 / per person

    Attend instructor-led classes at ATW Aviation's institute in Al Garhoud, Dubai. Ideal for hands-on learning with direct access to certified instructors and training equipment. Upon enrollment, our training coordinator will contact you within 24 hours to confirm your class schedule.

    • In-person instruction at our institute
    • Access to physical training aids and equipment
    • Direct instructor interaction and Q&A
    • Networking with fellow aviation professionals
    • Certificate of completion
    📅Upon enrollment, our training coordinator will contact you within 24 hours to schedule your class dates.
    💳Flexible Payment options available — Contact us
    🟢Tabby Payment available — split into 4 interest-free payments at checkout

    About This Course

    Equips cabin crew with essential skills to identify, de-escalate, and safely manage aggressive or violent behaviour onboard. Combines behavioural awareness, psychological techniques, and practical self-defence methods to handle unruly passengers confidently and professionally.

    What You'll Learn

    Recognize behavioural indicators of potential aggression or violence
    Apply effective de-escalation and conflict management techniques
    Use approved self-defence and restraint methods safely and responsibly
    Prevent and manage fear and stress responses during confrontational situations
    Apply psychological strategies for controlling aggressive behaviour
    Perform safe passenger restraint procedures
    Prevent restraint-related injuries, including asphyxia
    Ensure the safety of passengers, crew, and aircraft through professional intervention

    Requirements

    • Must be an active cabin crew member, in-flight supervisor, or aviation safety personnel
    • No prior self-defence training required
    • Participants must be physically able to engage in practical exercises
    • Attendance at an onsite classroom session is mandatory
    • Basic English language proficiency for instruction comprehension

    Who This Course Is For

    • Cabin crew members and in-flight supervisors
    • Aviation security and safety personnel
    • Crew trainers seeking to enhance passenger management capabilities
    • Airline staff responsible for ensuring safety and compliance during in-flight operations

    Course Syllabus

    8 modules · 9 Hours of instruction

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